Documentation: Flow Chart

Process

Initial client meeting
Site purpose
Audience

Research
Competitive survey
Audience research

Documentation
Site requirements
User scenarios /
Audience profiles
Site map
Flow chart
Page schematics
Content inventory

Validation
Usabilty testing

Visual representation of the step-by-step process that a user undertakes to accomplish a specific goal.

Shows user and system decision points, the alternate paths resulting from different decisions and the end results of alternate pathways.