Validation: Usability Testing

Process

Initial client meeting
Site purpose
Audience

Research
Competitive survey
Audience research

Documentation
Site requirements
User scenarios /
Audience profiles
Site map
Flow chart
Page schematics
Content inventory

Validation
Usabilty testing

"Discount usability testing": five people per test are enough.

Test a few things at a time.

Task-based:
- simple facts
- comparison of facts
- judgment
- comparison of judgment

Heuristic - measure against established principles.

Test. Fix. Repeat.